Ground Floor B1 of Star Hotel - Rating and Reviews

This hotel was booked for my marriage from my wife's side, they took advance of Rs.50,000/- and booked the hotel for our wedding venue, later on when wedding was one month away they called my father-in-law and told them that the booking you made is not valid anymore because the management has changed, and we have to ask for refund from the previous management, and if we still want to book the hotel then we have to pay Rs.50,000/- again as booking amount, this was a disaster at their end, how we are supposed to get our refund from previous management when there is not any process for doing that, and what was out fault that their management changed and we have to suffer. On top of that, the manager Mr. Rawat, started to threaten(way of talking was like gundagardi tone) us everyday that if you don't book then they will book somebody else's, this was really bug mental trauma for us and all of our joy of wedding converted in tension, in the end we had to book it again as we did not have an option and our booking amount of Rs. 50,000 was never refunded. All in all, we had very bad experience and we don't want anyone else to suffer. Please avoid this hotel at any costs. There is no '0' rating otherwise I would have given it a big zero.

This hotel was booked for my marriage from my wife's side, they took advance of Rs.50,000/- and booked the hotel for our wedding venue, later on when wedding was one month away they called my father-in-law and told them that the booking you made is not valid anymore because the management has changed, and we have to ask for refund from the previous management, and if we still want to book the hotel then we have to pay Rs.50,000/- again as booking amount, this was a disaster at their end, how we are supposed to get our refund from previous management when there is not any process for doing that, and what was out fault that their management changed and we have to suffer. On top of that, the manager Mr. Rawat, started to threaten(way of talking was like gundagardi tone) us everyday that if you don't book then they will book somebody else's, this was really bug mental trauma for us and all of our joy of wedding converted in tension, in the end we had to book it again as we did not have an option and our booking amount of Rs. 50,000 was never refunded. All in all, we had very bad experience and we don't want anyone else to suffer. Please avoid this hotel at any costs. There is no '0' rating otherwise I would have given it a big zero.